# The Diamond Box > Founded in 1997, The Diamond Box is a family-run jeweller now in its third generation, built on a passion for luxury watches and fine jewellery. Starting from a small shop in Harlesden, the business grew through word of mouth, driven by strong customer service, competitive pricing, and a carefully curated selection of Rolex, Cartier, and fine jewellery. Now based in Finchley Central, The Diamond Box offers a wide range of luxury watches and jewellery, alongside expert repairs and servicing, both in-store and online. As the business has grown, its focus has remained the same: great service, quality pieces, and a genuine commitment to its customers. ## Core Pages - [Home](https://thediamondbox.co.uk)> Founded in 1997, The Diamond Box is a family-run jeweller now in its third generation, built on a passion for luxury watches and fine jewellery. Starting from a small shop in Harlesden, the business grew through word of mouth, driven by strong customer service, competitive pricing, and a carefully curated selection of Rolex, Cartier, and fine jewellery. Now based in Finchley Central, The Diamond Box offers a wide range of luxury watches and jewellery, alongside expert repairs and servicing, both in-store and online. As the business has grown, its focus has remained the same: great service, quality pieces, and a genuine commitment to its customers. - [Source A Watch](https://thediamondbox.co.uk/find-watch) - [Bespoke Jewellery Services](https://thediamondbox.co.uk/bespoke-jewellery) - [Watch Repair & Servicing](https://thediamondbox.co.uk/watch-repairs-and-servicing-london) - [Secured Loans](https://thediamondbox.co.uk/luxury-assets) - [Finance on most Watches](https://thediamondbox.co.uk/finance) - [Our Blog](https://thediamondbox.co.uk/blogs) - [Watches](https://thediamondbox.co.uk/products/watches) : We offer a carefully curated selection of premium watches that combine technical perfection with uncompromising style. Browse the emblematic designs of Cartier and Rolex for signature timepieces, designed to offer the wearer unparalleled utility and grace. This is timekeeping at its most rare and innovative. Can’t find the watch you have been desperately looking for? Contact us through our find a watch page and we’ll do everything we can to source it for you. - [Audemars Piguet](https://thediamondbox.co.uk/products/watches/audemars-piguet) - [Breguet](https://thediamondbox.co.uk/products/watches/breguet) - [Breitling](https://thediamondbox.co.uk/products/watches/breitling) : Explore our collection of authentic Breitling watches at The Diamond Box. From the iconic Navitimer to the elegant Chronomat, browse authentic models with complete documentation. Since 1884, Breitling has been at the forefront of luxury watchmaking. We bring you a curated selection of the brand's most celebrated models, from the legendary Navitimer to the versatile Chronomat and the professional-grade Avenger series. - [Bulgari](https://thediamondbox.co.uk/products/watches/bulgari) - [Chopard](https://thediamondbox.co.uk/products/watches/chopard) - [Cartier](https://thediamondbox.co.uk/products/watches/cartier) : Shop preowned Cartier watches in London at The Diamond Box, a trusted family jeweller. Discover luxury Cartier timepieces, used Cartier watches, and second-hand Cartier models. Finance and part-exchange options available. - [Chanel](https://thediamondbox.co.uk/products/watches/chanel) - [Girard Perreguax](https://thediamondbox.co.uk/products/watches/girard-perreguax) - [Hublot](https://thediamondbox.co.uk/products/watches/hublot-1) : Unleash bold style with our collection of preowned Hublot watches at The Diamond Box, London. Featuring Big Bang, Classic Fusion, and more iconic models. Explore authentic luxury timepieces with finance and part-exchange options available. - [IWC](https://thediamondbox.co.uk/products/watches/iwc) - [Linde Werdelin](https://thediamondbox.co.uk/products/watches/linde-werdelin) - [MONTBLANC](https://thediamondbox.co.uk/products/watches/montblanc) - [OMEGA](https://thediamondbox.co.uk/products/watches/omega-1) : Browse our handpicked collection of preowned Omega watches at The Diamond Box, London. Featuring Speedmaster, Seamaster, and Constellation models. Shop certified second-hand Omega timepieces. Finance and part-exchange options available. - [PANERAI](https://thediamondbox.co.uk/products/watches/panerai) - [Patek Philippe](https://thediamondbox.co.uk/products/watches/patek-philippe) - [Porsche Design](https://thediamondbox.co.uk/products/watches/porsche-design) - [Rolex](https://thediamondbox.co.uk/products/watches/rolex) : Find your luxury preowned Rolex at The Diamond Box. Shop certified second-hand watches with confidence, and enjoy flexible finance and part-exchange options. - [Tag Heuer](https://thediamondbox.co.uk/products/watches/tag-heuer) - [Tudor](https://thediamondbox.co.uk/products/watches/tudor) - [Vacheron Constantin](https://thediamondbox.co.uk/products/watches/vacheron-constantin) - [William & Sons](https://thediamondbox.co.uk/products/watches/william-sons) - [Zenith](https://thediamondbox.co.uk/products/watches/zenith) - [Jaeger-LeCoultre](https://thediamondbox.co.uk/products/watches/jaeger-lecoultre) - [Richard Mille](https://thediamondbox.co.uk/products/watches/richard-mille) - [Accessories & Parts](https://thediamondbox.co.uk/products/watches/accessories-parts) - [Longines](https://thediamondbox.co.uk/products/watches/longines) - [Piaget](https://thediamondbox.co.uk/products/watches/piaget) - [Franck Muller](https://thediamondbox.co.uk/products/watches/franuk-muller) - [Gerald Genta](https://thediamondbox.co.uk/products/watches/gerald-genta) - [Baume Et Mercier](https://thediamondbox.co.uk/products/watches/baume-mercier) - [Hermes](https://thediamondbox.co.uk/products/watches/hermes) - [Parmigiani](https://thediamondbox.co.uk/products/watches/parmigiani) - [WEMPE](https://thediamondbox.co.uk/products/watches/wempe) - [Bell & Ross](https://thediamondbox.co.uk/products/watches/bell-ross) - [Raymond Weil](https://thediamondbox.co.uk/products/watches/raymond-weil) - [De Grisogono](https://thediamondbox.co.uk/products/watches/de-grisogono) - [Oris](https://thediamondbox.co.uk/products/watches/oris) - [Faberge](https://thediamondbox.co.uk/products/watches/faberge) - [Tissot](https://thediamondbox.co.uk/products/watches/tissot) - [MB&F](https://thediamondbox.co.uk/products/watches/mbf) - [Ebel](https://thediamondbox.co.uk/products/watches/ebel) - [Maurice Lacroix](https://thediamondbox.co.uk/products/watches/maurice-lacroix) - [Tiffany & Co](https://thediamondbox.co.uk/products/watches/tiffany-co) - [Asprey](https://thediamondbox.co.uk/products/watches/asprey) - [Hamilton](https://thediamondbox.co.uk/products/watches/hamilton) - [Ulysse Nardin](https://thediamondbox.co.uk/products/watches/ulysse-nardin) - [Louis Vuitton](https://thediamondbox.co.uk/products/watches/lou) - [Bulova](https://thediamondbox.co.uk/products/watches/bulova) - [Concord](https://thediamondbox.co.uk/products/watches/concord) - [Glashütte](https://thediamondbox.co.uk/products/watches/glashutte) - [Roger Dubuis](https://thediamondbox.co.uk/products/watches/roger-dubuis) - [Blancpain](https://thediamondbox.co.uk/products/watches/blancpain) - [Bremont](https://thediamondbox.co.uk/products/watches/bremont) - [Chaumet](https://thediamondbox.co.uk/products/watches/chaumet) - [A.Lange & Söhne](https://thediamondbox.co.uk/products/watches/alange-sohne) - [Tiffany & Co](https://thediamondbox.co.uk/products/watches/tiffany-co-1) - [Dunhill](https://thediamondbox.co.uk/products/watches/dunhill) - [Corum](https://thediamondbox.co.uk/products/watches/corum) - [— January Sale](https://thediamondbox.co.uk/products/watches/year-end-clearance-1) : Special offers, available until mid-January! - [Jewellery](https://thediamondbox.co.uk/products/jewellery) : Explore our prestigious jewellery collection, where timeless elegance meets contemporary luxury. Witness the finest craftsmanship with The Diamond Box jewellery - from dazzling diamond rings and elegant necklaces to sophisticated bracelets and statement earrings. Each jewellery is meticulously crafted using the highest quality materials, including ethically sourced diamonds, precious gemstones, and premium gold and platinum. - [Necklaces](https://thediamondbox.co.uk/products/jewellery/necklace) - [Above Earth](https://thediamondbox.co.uk/products/jewellery/above-earth) : The real and affordable alternative to mined diamonds that won’t break your bank or the planet The Diamond Box introduces ‘Above Earth’: a signature range of beautiful diamond-set jewellery that will feature the very latest styles in engagement and eternity rings, tennis bracelets, chains and pendants. - [Rings](https://thediamondbox.co.uk/products/jewellery/rings) - [Engagement rings](https://thediamondbox.co.uk/products/jewellery/engagement-rings) : Engagement rings - [Ladies Rings](https://thediamondbox.co.uk/products/jewellery/ladies-rings-1) - [Mens Rings](https://thediamondbox.co.uk/products/jewellery/mens-rings-1) : Welcome to The Diamond Box's distinguished collection of men's rings. Not only does our in-house collection of rings showcase exceptional craftsmanship across a range of designs, from bold diamond rings to classic wedding bands, but you can also shop for rings from the biggest brands, including Tiffany & Co, Bulgari and Cartier. - [Bracelets](https://thediamondbox.co.uk/products/jewellery/bracelets) : Looking for premium gold and diamond bracelets? The Diamond Box has a diverse collection of tennis bracelets, bangles & designer pieces. Each bracelet in our collection is crafted using only the finest materials, including 9/14/18ct gold and carefully selected gem stones. We can tailor our bracelets in various designs and sizes to achieve your ideal fit. Buy bracelets online or visit our store for special occasions and everyday elegance. - [Earrings](https://thediamondbox.co.uk/products/jewellery/earrings) - [Pendants](https://thediamondbox.co.uk/products/jewellery/pendants) : Pendants - [Anklets](https://thediamondbox.co.uk/products/jewellery/anklets) - [Bangles](https://thediamondbox.co.uk/products/jewellery/bangles) - [Chains](https://thediamondbox.co.uk/products/jewellery/chains) : The Diamond Box's sophisticated collection of gold chains is available with options ranging from classic link chains to diamond-embellished statement pieces. Each chain in our collection represents the pinnacle of jewellery craftsmanship, offering versatile styling options for both everyday wear and special occasions. Every jewellery is available in various lengths and link styles and can be customised to your exact specifications. - [Cubic Zirconia Earrings](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-jewellery) : Take a look at the beautiful Cubic Zirconia jewellery we have on offer, both in-store and online. - [Cubic Zirconia Ladies Rings](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-rings) : Take a look at the beautiful Cubic Zirconia jewellery we have on offer, both in-store and online. - [Cubic Zirconia Necklaces](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-necklaces) : Take a look at the beautiful Cubic Zirconia jewellery we have on offer, both in-store and online. - [Cubic Zirconia Bracelets](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-bracelets) : Take a look at the beautiful Cubic Zirconia jewellery we have on offer, both in-store and online. - [Cubic Zirconia Pendants](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-pendants) - [Cubic Zirconia Bangles](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-bangles) - [Children's Bracelets](https://thediamondbox.co.uk/products/jewellery/childrens-jewellery) - [Wedding Bands](https://thediamondbox.co.uk/products/jewellery/wedding-bands) - [Ladies Bracelets](https://thediamondbox.co.uk/products/jewellery/ladies-bracelets) - [Children's Chains](https://thediamondbox.co.uk/products/jewellery/childrens-chains) - [Cubic Zirconia Mens Rings](https://thediamondbox.co.uk/products/jewellery/cubic-zirconia-mens-rings) - [Children's Bangles](https://thediamondbox.co.uk/products/jewellery/childrens-bangles) - [Jewellery Sets](https://thediamondbox.co.uk/products/jewellery/jewellery-sets) - [GIA Certified Jewellery](https://thediamondbox.co.uk/products/jewellery/gia-certified-jewellery) - [Cufflinks](https://thediamondbox.co.uk/products/jewellery/cufflinks) - [— January Sale](https://thediamondbox.co.uk/products/jewellery/year-end-clearance) : Special offers, available until mid-January! - [Bulgari](https://thediamondbox.co.uk/products/jewellery/bulgari-3) - [Accessories](https://thediamondbox.co.uk/products/accessories) - [Rolex Dials & Bezels](https://thediamondbox.co.uk/products/accessories/dials) : our luxury watch needs a dial that's the same masterpiece of precision and artistry. The Diamond Box has a wide selection of authentic dials for prestigious brands, including Rolex, Cartier, and more. Buy luxury watch dials designed to transform your timepiece into a unique expression of personal style. From sophisticated mother-of-pearl to diamond-set faces, you will find a dial whether you want to restore your watch's original beauty or create a custom look. - [Cartier Dials & Bezels](https://thediamondbox.co.uk/products/accessories/cartier-dials-bezels) - [Boxes and Travel Cases](https://thediamondbox.co.uk/products/accessories/boxes-and-travel-cases) - [Watch Straps / Bracelets](https://thediamondbox.co.uk/products/accessories/straps) - [Boxes & Travel Cases](https://thediamondbox.co.uk/products/accessories/boxes-travel-cases) - [Eveyspreloved Bags](https://thediamondbox.co.uk/products/accessories/eveys-preloved-bags) : Eveyspreloved is delighted to present a curated edit of authentic luxury designer bags , showcasing both vintage and current collections . Bags are available to be seen by appointment or via video presentations. For consignment please contact evey@eveyspreloved.com - [Pre-Owned Rolex Watches](https://thediamondbox.co.uk/products-watches-rolex) : Why Rolex Is a Good Investment Rolex keeps production limited, about one million watches per year. Its value is supported by real-world data, not just reputation. Here’s why these watches hold their value: Scarcity: Popular models like the Submariner, Daytona, and GMT-Master II often have long waiting lists, keeping resale prices strong. Proven appreciation: A Rolex Datejust that sold for about $1,150 fifteen years ago is now worth around $8,500,  a 639% increase. Pre-owned Rolex value: Discontinued models, such as the Submariner “Kermit” or GMT “Pepsi,” often sell above their original retail price. When you buy a Rolex, you’re not just getting a luxury watch, you’re making a smart investment in a timepiece that has a long history of holding and even growing its value over time. How to Choose the Right Rolex for Your Wrist Choosing the right Rolex is about your wrist size, personal style, and the overall dimensions of the watch, including lug-to-lug length and case thickness. Key Sizing Factors: Case Diameter: The most common measurement (e.g., 36mm, 40mm). Small wrists (under 6.5 inches): Best suited for 28mm to 36mm cases. Medium wrists (6.5 – 7.5 inches): Flexible range; 36mm to 40mm typically fits well. Large wrists (over 7.5 inches): Can comfortably wear larger watches, usually 40mm to 44mm. A Rolex should feel like it was made for your wrist, comfortable, and in harmony with your style. What to Look for When Buying a Pre Owned Rolex & How to Ensure It’s Authentic If you’re buying a pre-owned Rolex, the most important thing is making sure it’s authentic. Check these key factors: Weight & Feel: Authentic Rolex watches, made from 904L stainless steel or 18k gold, feel solid, a light or flimsy watch is a red flag. Caseback: Most models have a plain metal caseback; transparent casebacks are fake. Original Box & Papers: A full set confirms authenticity and adds value, make sure serial numbers match. Movement & Sound: Rolex has a smooth, sweeping second hand and is nearly silent, with finely finished mechanical movement. It’s also important to check the service history. A Rolex that has been properly maintained through professional Rolex servicing will run more accurately, last longer, and often retain higher value. Popular Rolex Models to Consider The most iconic Rolex watches, each combining precision, style, and timeless appeal: Submariner – Rugged yet refined, designed for the depths. Perfect for those who value durability and classic sporty style. Day-Date – A symbol of power and sophistication, ideal for anyone looking to make a bold, elegant statement. GMT-Master II – Crafted for global travelers, offering practicality and style across time zones. Oyster Perpetual – Pure and timeless, with simplicity that never goes out of style, suitable for everyday wear. The Timeless Appeal of Rolex: A Brief History Since 1905, Rolex has stood as the benchmark of horological excellence. From pioneering the first waterproof watch to conquering Everest and exploring the ocean’s deepest trenches, every innovation has reinforced its legend. Today, a pre owned Rolex is more than a watch, it’s a testament to human achievement and enduring design. Whether you’re looking for a men’s Rolex with bold, classic presence or a women’s Rolex with elegant sophistication, each timepiece carries the same legacy of precision, style, and lasting value. FAQ Q: Can you just walk into a rolex store and buy a watch? A: You can walk into a Rolex store, but you usually can’t buy the popular models on the spot. Most steel sport models like the Submariner, GMT-Master II, and Daytona are waitlisted and reserved for customers with purchase history. However, you can often buy Datejusts, some Oyster Perpetuals, and certain gold models right away if they’re in stock. Q: Where to find an authentic Rolex? A: You can find an authentic Rolex by buying from an authorized Rolex dealer or a Rolex boutique, since these are officially certified and guarantee authenticity. Many people also buy from reputable pre-owned watch shops, and The Diamond Box is one of those trusted ones. Q: How many Rolex watches are made a year?  A: Rolex produces roughly 1 million watches per year. Exact numbers are not publicly disclosed, as Rolex is a privately owned company and keeps production details confidential. This limited production contributes to the brand’s exclusivity and high demand. Q: Where are Rolex watches made?  A: Rolex watches are made in Switzerland, primarily at their headquarters in Geneva. The company has several specialized facilities across Switzerland, including in Bienne, Chêne-Bourg, and Plan-les-Ouates, where different components like movements, cases, and dials are manufactured and assembled. Every Rolex watch undergoes strict in-house testing to ensure precision, reliability, and quality.   Q: How Much Is the Cheapest Rolex? A: The most affordable Rolex watch typically starts around $5,000 / £4,000. This price reflects the brand's commitment to superior quality and the precision of Swiss craftsmanship. Buyers are investing not only in a luxury timepiece but also in a product built to last for generations. - [Limited Lifetime Warranty](https://thediamondbox.co.uk/limited-lifetime-warranty) : This warranty is in addition to any remaining warranty provided by the watch manufacturers and applies to watches only. All of the timepieces supplied by The Diamond Box have been carefully examined and prepared for sale by our In-house certified Watchmaker, this ensures the Authenticity of the watch, its timekeeping accuracy and its water-proof or water-resistance to within the manufacturers tolerances.  The Diamond Box will provide a digital print out for the watches pressure and time keeping tests at time of purchase. This must be retained with the original invoice. The Diamond Box Lifetime Warranty is not transferable, and it is specific to each approved timepiece and its original purchaser named on the receipt from The Diamond Box. The Warranty will end should the watch be sold, transferred, or gifted to any other person. The warranty covers to an unlimited value the failure of any mechanical part within the watch movement. The warranty does not cover any physical damage and/or wear & tear to the watch, being the case and body, glass, strap, bracelet, clasp, or buckle, irrespective of the material used in manufacture. The warranty will be void should there be any 3rd party intervention to the watch, including Any form of hard polishing, where such polishing would have required any disassembly of the watch. Should any intervention be undertaken directly by the manufacturers, and confirmed with an original service receipt, then this will not invalidate our warranty. The warranty does not cover any water damage to the watch, where such damage has been caused through the negligence of the owner, for example, failure to fully screw in the crown after winding or resetting, or where any part of the watch has been damaged in such a way as to allow water ingress. The warranty does not cover any mechanical part, where such part has been damaged as a result of any other physical damage to the watch or as a result of any negligence by the owner. To maintain the validity of the warranty, it is required that the watch be inspected by The Diamond Box once every 12 months, where a full health check will be undertaken and updated pressure and time keeping certificates will be issued. The watch will also be cleaned free of charge during this inspection. The watch may be sent to us via Royal Mail special delivery, and will be covered by our insurance to a value of £25,000. The cost of sending shall be the Responsibility of the watches owner, but The Diamonds Box will pay for its Safe return back. - [Terms & Conditions](https://thediamondbox.co.uk/Terms-and-conditions) : Hallmark Marketing Ltd T/A The Diamond Box advertises many of its products across multiple sales channels, with the majority being individual items of which there is only one piece in stock. While every effort is made to ensure all sales channels are updated when an item is sold, this is not always possible as some sales channels update automatically only on a 24/48-hour cycle. The company reserves the right to cancel any order where a product has already been sold and is out of stock. In such cases, the company will contact you to discuss and agree on alternative options, including a full refund if you have already made a payment.Your order is an offer to buy from us. Nothing we do or say, by any means of communication, will constitute acceptance of that offer until we actually dispatch the item to you, at which point a contract is made between us. Until then, we may decline to supply an item without providing a reason. If we decline to supply an item and you have already paid, we will refund the full amount in accordance with our refund policy.Refunds are provided only in accordance with your statutory legal rights, such as when goods are not of satisfactory quality or are not as described. Refunds will not be issued if you have changed your mind, damaged the goods, or were made aware of any defects at the time of purchase.Mail Order and Online PurchasesMail order and online items are supplied with "Anti-Tamper Tags." If these tags or any manufacturer-protective stickers are removed, the item will be considered worn, used, and accepted, and therefore cannot be returned. These tags allow you to try, handle, and accept the product exactly as you would in-store, in line with your statutory rights.Deposits or InstalmentsYour deposit is part of your contract to purchase and will not be refunded. Items on deposit will only be held for 60 days unless regular payments are received. After this period, the item will be removed from deposit, and you will be issued a credit note for the value of payments made. No cash refunds will be provided. Credit notes are valid for one year from the date of issue, and proof of ID is required.A 20% deposit secures your item, which will be held exclusively for seven days. Collection requires the payment card used for the deposit, valid photo ID, and balance payment via card, cash, or bank transfer. Unpaid items after seven days are relisted, and cancellations or incomplete transactions incur a 15% restocking fee.Distance Selling (Online and Mail Order)Under the Consumer Contracts Regulations 2014, you may return an item within the 14-day cancellation period if it is in the exact condition it was received, including all "Do Not Remove" stickers and tags. Agreed returns must be sent within 14 days of notifying the retailer, using a fully tracked and insured service. We are not responsible for items lost in transit. Customised or personalised items are non-refundable.Faulty GoodsIf an item is faulty or not as described, you may reject the goods under the Consumer Rights Act 2015 (limited to 30 days from the date of ownership). A full refund, including postage costs, will be issued within 14 days in accordance with your statutory rights.Second-Hand GoodsUsed goods are sold as second-hand under EC Directive 2006/112/EC Article 313. No import tax has been claimed or will be claimed on these goods.Authenticity and Counterfeit Goods Seller's Warranty of AuthenticityBy selling an item to The Diamond Box, the seller guarantees the item is genuine and not counterfeit. The seller affirms full legal ownership and that the item does not infringe on third-party intellectual property rights. Verification ProcessUpon receipt, The Diamond Box will examine the item to verify authenticity. This may include internal assessments and consultation with external experts. Discovery of Counterfeit ItemsIf an item is determined to be counterfeit, The Diamond Box reserves the right to: Notify the seller with supporting evidence. Rescind any transaction related to the item, including reversing payments. Return the item to the seller or surrender it to the appropriate authorities. Seller's LiabilityThe seller indemnifies The Diamond Box from claims, damages, or expenses arising from the sale of counterfeit items, including legal fees and reputational damage. Legal ComplianceThe Diamond Box complies with all laws concerning counterfeit goods, including reporting obligations to law enforcement and cooperation with trademark holders. Dispute ResolutionDisputes over authenticity will be addressed in good faith. If unresolved, the matter may be referred to an independent expert, with costs shared equally. - [Watches Repairs and Servicing](https://thediamondbox.co.uk/repairs-and-servicing) : Our watchmakers have a combined watch servicing and repairs experience of over 80 years. A general watch service (excluding any additional parts) entails of the following: Disassembly of the case and movement Ultrasonic cleaning Reassembly of movement Oil / lubrication Full refurbishment of watch case and strap if applicable Replacement of case seals and gaskets Reassembly of watch case Pressure testing Electronic timing calibration All our watch services come complete with 12 months service-related warranty, please note this does not cover missuse or negligence. - [In The News](https://thediamondbox.co.uk/In-the-news) :                                                                                                                    - [Payment Methods](https://thediamondbox.co.uk/Payment-methods) : Payment Options The Diamond Box strives to offer flexibility to our customers via a wide array of payment options. we want to make it as easy and convenient to shop with us as possible. Besides our standard payment options, we are delighted to offer our customers finance options to choose from.  Accepted Payment Methods Include: Cash & Bank Transfer: quickest and most secure option. We are able to offer the best transaction pricing when paying via wire.  Credit Card: payments for all major credit cards accepted via our website. Payment Links: We are able to generate and send payment links via email, upon request, to complete full or partial payments. Please call or email us to get started. Part Exchange / Trade: we accept part exchange / trade on all transactions. Balances remaining after the trade is considered can be paid by any of the other payment methods accepted. Finance with Novuna: We offer finance on most of our products. You can simply just visit any product page and select the paybyFinance option. For more information visit:  https://thediamondbox.co.uk/watches-and-jewellery-pay-by-finance How do I obtain a copy of this information?  Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:  Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF  Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS  TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ  InfactSystems Limited, 2-7 Clerkenwell Green, London, EC1R 0DE The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.  Security & Checks: Proof of ID and address may be required depending on payment option. What if I want a refund or return my item?Refer to our policy here https://thediamondbox.co.uk/refund-and-returns-policy If you receive any other error message while attempting to place an order, please contact us 0208 838 3655 between 9 am - 5 pm GMT, Monday to Saturday and one of our Customer Care Representatives will be glad to assist you. - [Terms of Sale](https://thediamondbox.co.uk/terms-of-sale) : Hallmark Marketing Ltd T/A The Diamond Box advertise for sale many of its products across multiple sales channels, with the majority of all products being individual items of which there is only 1 piece in stock. Therefore, whilst every effort is made to ensure all sales channels are updated when an item is sold, this is not always possible as some sales channels only update automatically on a 24/48 hour cycle. The company therefore reserve the right to cancel any order where a product has already been sold and is out of stock. The company will always contact you in this instance to discuss and agree any alternative options including a full refund if the item of your choice has been sold and you have already made any payment against it. Your order is an offer to buy from us. Nothing that we do or say, by any means of communication, will amount to any acceptance of that offer until we actually despatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you without reason.If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid for that item in accordance with our refund policy. We will give refunds only in accordance to your statutory legal rights: That is where the goods are not of a satisfactory quality, or not as described. YOU ARE NOT ENTITLED TO A REFUND: If you have changed your mind, you have damaged the goods, or if you have been made aware of any of the defects at the time of purchase. MAIL ORDER AND ONLINE PURCHASES Mail order and online items are supplied with “Anti Tamper Tags”, should these or any of the manufactures protective stickers be removed then this item will be classed as having been worn and used and accepted and therefore cannot be returned as such. These tags still allow you try, handle & accept the product exactly as you would as if purchasing in store in line with your statutory rights. DEPOSITS OR INSTALMENTS Your deposit is part of your contract to purchase and therefore your deposit will be exchanged but will not be refunded. Items on deposit will only be held for 60 days unless regular payments have been received. We will then remove your items from deposit and provide you with a credit note to the value of payments made – NO CASH WILL BE REFUNDED -            Credit notes are valid for one year from date of issue. Proof of ID is required to validate. SECOND HAND GOODS: Used goods are sold as second hand under EC Directive 2006/112/EC Article 313. No import tax has been or will be claimed on these goods. These good are sold under EC Directive 2006.112, article 313 (margin scheme). FOR DISTANCE (ONLINE & MAIL ORDER) SELLING: Under the Consumer Contracts Regulations 2014, a customer is allowed to return an item within the 14-day cancellation period as long as the item is in the exact condition it was received in, including both “Do Not Remove” stickers and any tags. If a return has been agreed within this 14-day period, the items must be returned within 14 days of notifying the retailer. The item must be returned by a fully tracked and insured service. We will not accept any responsibility for any item lost in transit. If an item has been customised/personalised specifically for the customer we are unable to refund the goods. AUTHENTICITY AND COUNTERFEIT GOODS: By selling an item to The Diamond Box, the seller guarantees its authenticity, legal ownership, and compliance with intellectual property rights. All items undergo thorough verification upon receipt, and subsequent further checks and verification. Should any item at any time be found to be counterfeit, then The Diamond Box reserves the right to rescind the transaction, reverse any payments made, and return the item or surrender it to the authorities. The seller indemnifies The Diamond Box in full against any claims, costs, damages, or losses arising from counterfeit goods. Both parties agree to resolve disputes in good faith or through independent expert review if necessary. For more details, please see the full terms & conditions: https://thediamondbox.co.uk/Terms-and-conditions. FOR FAULTY GOODS: If an item is faulty or not as described the customer can reject the goods under the Consumer Rights Act 2015 (limited to 30 days from date of ownership of the goods). A full refund of the item along with postage costs will be issued to the customer within 14 days. This is all in accordance with your statutory consumer rights - [Bespoke Jewellery](https://thediamondbox.co.uk/bespoke-jewellery) : Bespoke Jewellery Are you searching for the perfect necklace, pendant, chain or ring? At the Diamond Box we offer our customers classic and contemporary pieces in a range of precious metals for men and women, carefully selected by our expert team. Contact us for jewellery that conveys the height of both luxury and style.   Engagement Rings We have a vast amount of diamonds & mounts ready in stock, just call our store for more information. Our diamond setter is in-house & can set a diamond to a mount of your chosing while you wait.   - [Watch Servicing And Repairs](https://thediamondbox.co.uk/repairs-and-servicing) : Watch Servicing Our watchmakers have a combined watch servicing and repairs experience of over 80 years. A general watch service (excluding any additional parts) entails of the following: Disassembly of the case and movement Ultrasonic cleaning Reassembly of movement Oil / lubrication Full refurbishment of watch case and strap if applicable**as per quote, not included in the cost of a standard service Replacement of case seals and gaskets Reassembly of watch case Pressure testing Electronic timing calibration All our watch services come complete with 12 months service-related warranty, please note this does not cover missuse or negligence.   Watch Repairs All watch repairs are completed on-site in our workshop. We have a top of the line laser machine which allows us to repair a watch case or strap without having to polish away metals which will eventually thinnen and weaken it. Instead, we fill in those harsh scratches or chips whether it be stainless steel, silver or gold then smooth over to leave an exceptional finish.     - [The Diamond Box - About Us](https://thediamondbox.co.uk/about-the-diamond-box) : The Diamond Box - From a single stone…   The Diamond Box’s story began in 1997, and to this day, the business is still owned and operated by the same family, now 3 generations on… Having trained as an apprentice jeweller and diamond setter, our original founder, decided, after many years of owning other successful businesses. To return to his true passion and love of luxury to open his first shop in Harlesden North-West London. Starting with just a few Rolex and Cartier watches and a modest selection of gold chains, rings and diamond jewellery, word soon spread about the great service and keen prices.     Customer Service Comes First.   Slowly as we built a loyal community and customer following, our reputation started to rapidly expand beyond just Harlesden and local North-West London. Customers came from far and wide as they had started to hear about how well we looked after our customers, how competitive are prices were, and the special collections and unique designs we were selling. As our trade and reputation increased, so did the team and some of our original staff are still with us after more than 20 years and they are still serving and looking after customers who have been happily shopping with us since then as well.     Over the years, our range of luxury watches has also increased, and now we carry an amazing selection of not just Rolex and Cartier, but all the major watch brands, and its not just the selection of watches that’simpressive, there is gold and jewellery to satisfy every taste and budget, and a fully equipped workshop to repair and service your jewellery and watches, keeping all your precious items in perfect condition.     Onwards & Upwards.   In 2018 the store moved to its present location in Finchley Central, where, with its beautifully appointed showroom, customers can take time to choose their luxury watch or unique jewellery in a safe, secure, and unhurried environment, and we serve great coffee too. All of the products from The Diamond Box are also available online, and with secure and fully insured shipping, no customer is now too far way to shop with us. Additionally, 2022 has been a significant year for The Diamond Box. We launched our collection of ethically produced lab grown diamond jewellery, Above Earth, Our dedicated watch website, Watch Shop London, and our sister company, Amelia Mason to showcase our unique range of contemporary jewellery designs.   During 2022 The Diamond Box has also been seen and featured in many of the national newspapers, spreading the word about our great service and selection, and introducing a new service to allow customers to buy, sell or part exchange their luxury watches and jewellery by post. Over the last 25 years, The Diamond Box may have grown and evolved, but some things have not and will not change, great service, great selection and great prices from a family business that truly cares for its customers.   - [Cookie Policy](https://thediamondbox.co.uk/cookie-policy) : Cookie Policy We use cookies to help improve your experience of https://thediamondbox.co.uk. This cookie policy is part of Hallmark Marketing Limited t/a The Diamond Box's privacy policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy. If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://thediamondbox.co.uk, with the understanding that we may be unable to provide you with some of your desired content and services. What is a cookie? A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself. Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language). Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service. Types of cookies and how we use them Essential cookies Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website. Performance cookies Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site. Functionality cookies Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site. Targeting/advertising cookies Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site. Third-party cookies on our site We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Hallmark Marketing Limited t/a The Diamond Box's cookie policy. Our third-party privacy promise We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users. How you can control or opt out of cookies If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device. Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit. - [Terms of Service](https://thediamondbox.co.uk/terms-of-service) : Hallmark Marketing Limited t/a The Diamond Box Terms of Service 1. Terms By accessing the website at https://thediamondbox.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 2. Use Licence Permission is granted to temporarily download one copy of the materials (information or software) on Hallmark Marketing Limited t/a The Diamond Box's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Hallmark Marketing Limited t/a The Diamond Box's website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Hallmark Marketing Limited t/a The Diamond Box at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer The materials on Hallmark Marketing Limited t/a The Diamond Box's website are provided on an 'as is' basis. Hallmark Marketing Limited t/a The Diamond Box makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Hallmark Marketing Limited t/a The Diamond Box does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Your order is an offer to buy from us. Nothing that we do or say, by any means of communication, will amount to any acceptance of that offer until we actually despatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you without reason.If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid for that item in accordance with our refund policy. Hallmark Marketing Ltd T/A The Diamond Box advertise for sale many of its products across multiple sales channels, with the majority of all products being individual items of which there is only 1 piece in stock. Therefore, whilst every effort is made to ensure all sales channels are updated when an item is sold, this is not always possible as some sales channels only update automatically on a 24/48 hour cycle. The company therefore reserve the right to cancel any order where a product has already been sold and is out of stock. The company will always contact you in this instance to discuss and agree any alternative options including a full refund if the item of your choice has been sold and you have already made any payment against it. In the event that any customer cancels their order after payment has been taken. Hallmark Marketing Ltd will not be responsible for any additional third party charges, fees or costs in relation to any currency conversions, bank fees, or transfer costs. Hallmark Marketing Ltd shall only be responsible to refund the exact amount as paid for the goods. 4. Limitations In no event shall Hallmark Marketing Limited t/a The Diamond Box or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Hallmark Marketing Limited t/a The Diamond Box's website, even if Hallmark Marketing Limited t/a The Diamond Box or a Hallmark Marketing Limited t/a The Diamond Box authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Accuracy of materials The materials appearing on Hallmark Marketing Limited t/a The Diamond Box's website could include technical, typographical, or photographic errors. Hallmark Marketing Limited t/a The Diamond Box does not warrant that any of the materials on its website are accurate, complete or current. Hallmark Marketing Limited t/a The Diamond Box may make changes to the materials contained on its website at any time without notice. However Hallmark Marketing Limited t/a The Diamond Box does not make any commitment to update the materials. 6. Links Hallmark Marketing Limited t/a The Diamond Box has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Hallmark Marketing Limited t/a The Diamond Box of the site. Use of any such linked website is at the user's own risk. 7. Modifications Hallmark Marketing Limited t/a The Diamond Box may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. 8. Governing Law These terms and conditions are governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts in that of the United Kingdom. 9. Terms and Conditions Our business practices are governed by multiple terms to ensure transparency and clarity. For comprehensive details, please review our Terms and Conditions, which outline general policies and appear on customer invoices, and our Terms of Sale, which provide specific guidance on the sales process. Together, these documents form a complete guide to your rights and our responsibilities as part of your shopping experience. ## Policies & Support - [Refunds & Returns](https://thediamondbox.co.uk/refund-and-returns-policy) : Refunds We offer a refund policy of up to 14 days from the date of purchase. Upon receiving a refund request; your item will first be inspected by our experts and based on the condition and market value, we will issue a refund accordingly into the same method of which the payment was made at the time of purchase. Returns If you request to return the item back after the 14 day period; we reserve the right to make an offer to you at the current market value and condition of the item based on our assessment.  - [Privacy Policy](https://thediamondbox.co.uk/privacy-policy) : Privacy Policy Your privacy is important to us. It is Hallmark Marketing Limited t/a The Diamond Box's policy to respect your privacy regarding any information we may collect from you across our website, https://thediamondbox.co.uk, and other sites we own and operate. 1. Information we collect Log data When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. Device data We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. Personal information We may ask for personal information, such as your: Name Email Social media profiles Date of birth Phone/mobile number Home/Mailing address Work address Payment information 2. Legal bases for processing We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where: it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us); it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests; you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or we need to process your data to comply with a legal obligation. Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place). We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person. 3. Collection and use of information We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes: to enable you to customise or personalise your experience of our website; to enable you to access and use our website, associated applications and associated social media platforms; to contact and communicate with you; for internal record keeping and administrative purposes; for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; to run competitions and/or offer additional benefits to you; for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; to comply with our legal obligations and resolve any disputes that we may have; and to consider your employment application. 4. Disclosure of personal information to third parties We may disclose personal information to: third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators; our employees, contractors and/or related entities; sponsors or promoters of any competition we run; credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and third parties to collect and process data. 5. International transfers of personal information The personal information we collect is stored and processed in United Kingdom, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties. We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws. 6. Your rights and controlling your personal information Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it. Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services. Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party. Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. Notification of data breaches: We will comply laws applicable to us in respect of any data breach. Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication. 7. Cookies We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information. 8. Business transfers If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy. 9. Limits of our policy Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. 10. Changes to this policy At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy. Hallmark Marketing Limited t/a The Diamond Box Data ControllerElliottElliott@thediamondbox.co.uk This policy is effective as of 6 November 2020.