Payment Options

The Diamond Box strives to offer flexibility to our customers via a wide array of payment options. we want to make it as easy and convenient to shop with us as possible. Besides our standard payment options, we are delighted to offer our customers finance options to choose from. 

Accepted Payment Methods Include:

Cash & Bank Transfer: quickest and most secure option. We are able to offer the best transaction pricing when paying via wire. 

Credit Card: payments for all major credit cards accepted via our website.

Part Exchange / Trade: we accept part exchange / trade on all transactions. Balances remaining after the trade is considered can be paid by any of the other payment methods accepted.

Finance with Novuna: We offer finance on most of our products. You can simply just visit any product page and select the paybyFinance option. For more information visit:  https://thediamondbox.co.uk/watches-and-jewellery-pay-by-finance

Security & Checks: Proof of ID and address may be required depending on payment option.

What if I want a refund or return my item?
Refer to our policy here https://thediamondbox.co.uk/refund-and-returns-policy

If you receive any other error message while attempting to place an order, please contact us 0208 838 3655 between 9 am - 5 pm GMT, Monday to Saturday and one of our Customer Care Representatives will be glad to assist you.